Please
send your cv to cv@matchup.co.il
-Experience in directly managing a team of at least two support
engineers for at least 3 year (more experience in management is preferred)
-Hands-on experience in analyzing data and performing
analytical problem solving and providing fast recovery solutions and root cause
analysis
-Experience using trouble shooting and problem analysis tools
including Sniffers , Log analysis and CRM tools
-Experience in using service provider management tools and/or
enterprise systems tools
-Experience in training and presentations in front of
support and customer case teams as well as management
-Hands-on technical strong skills – ability to install , setup and
configure software products and do complex setup
-Hands-on technical strong skills – ability to disassemble,
perform basic analysis and assembly of hardware products
-Experience working and/or managing IT activities including
windows based servers and clients & peripherals, IP and telephony
Networking , virtual servers and IT services (e.g. Backup , -Document
management , etc.) implementation
Strong Proficiency with Microsoft Office Tools
-Experience working with database using SQL
-Experience developing scripts - Python and/or PowerShell